![]() ![]() By default, the 365 days (1 year) policy gets assigned but if this is not sufficient to reduce the mailbox size below 90 GB, then 180 days (6 months) or 90 days policy can be assigned. How old a message has to be before it gets archived is determined by which retention policy was assigned to your mailbox when automated archiving was enabled. You may request automated archiving to be enabled for your main mailbox or a shared mailbox by opening a ticket. Microsoft Exchange Online & Outlook offers a feature called archiving that, once enabled for your mailbox, will reduce its size by automatically moving older messages from the main mailbox to the separate archive mailbox called Online Archive in Outlook desktop app and InPlace Archive in Outlook web app. This limit, known as mailbox quota, is mandated by Microsoft and cannot be increased (see Exchange Online Limits for more info). ![]() The maximum allowed user mailbox size is 100 GB. Large mailboxes make browsing and searching messages slower, can cause performance degradation, crashes, and are more prone to corruption. In order to keep your Outlook running as efficiently as possible, we are recommending to keep your mailbox size as small as possible.
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